We care about your security and privacy
We respect and care about the privacy and protection of our users' personal data, and therefore we process our users' personal data with due care, following applicable legislation, especially the Brazilian General Data Protection Law (LGPD).
This Privacy Notice explains in a clear and accessible way which personal data we collect and process when you use and access our services or browse our websites, the purposes for which we use your data, how it is used, your rights regarding this data, and how you can exercise them.
1. Definitions
1.1. Anonymization: Use of reasonable technical means available at the time of Processing, through which data loses the possibility of direct or indirect association with an individual.
1.2. Cloud Computing: Cloud computing is a service virtualization technology built from the interconnection of more than one server through a common information network (e.g., the Internet), with the purpose of reducing costs and increasing the availability of supported services.
1.3. Cookies: Small files sent by the Platform and saved on your devices, which store preferences and some other information in order to personalize your browsing according to your profile.
1.4. Data: Any information entered, processed, or transmitted to perform services related to the use of our Platform.
1.5. Anonymized Data: Data related to a data subject who cannot be identified, considering the use of reasonable technical means available at the time of processing.
1.6. Personal Data: Data related to an identified or identifiable natural person.
1.7. Sensitive Personal Data: Personal data on racial or ethnic origin, religious belief, political opinion, union membership or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data, when linked to a natural person.
1.8. Solely automated decisions: These are decisions that affect a user and are programmed to operate automatically, without the need for human operation, based on automated processing of personal data.
1.9. Data Protection Officer (“DPO”): Person appointed by us to act as a communication channel between us, you, other personal data subjects, and the Brazilian National Data Protection Authority (“ANPD”).
1.10. Session ID: Identification of the users' session when access to the Platform is performed.
1.11. IP: Abbreviation for Internet Protocol. It is an alphanumeric set that identifies your devices on the Internet.
1.12. Link: Terminology for an internet address.
1.13. Logs: Activity records of any users who use the Platform.
1.14. Platform: website https://runrun.it/en-US
1.15. Data Subject: Natural person to whom the personal data being processed refers.
1.16. Processing: Any operation performed with Personal Data, such as collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.
1.17. International Data Transfer: Transfer of personal data to a foreign country or international organization of which the country is a member.
2. CONTROLLER
2.1. When processing your data as set forth in this notice, we act as Controller:
2.1.1. SOFTPLAN PLANEJAMENTO E SISTEMAS S/A, headquartered in the city of Florianópolis, State of Santa Catarina, at Avenida Luiz Boiteux Piazza, 1302, Lot 87/89, Cachoeira do Bom Jesus, ZIP: 88.056-000, registered under CNPJ no. 82.845.322/0001-04 (Softplan).
3. SPECIAL NOTICE FOR CHILDREN AND TEENAGERS UNDER 16 YEARS OF AGE
3.1. Please do not access or register in Our Environments if you are under 16 years old.
4. SPECIAL NOTICE FOR LEGAL REPRESENTATIVES
4.1. Although we prohibit the registration and access of children and teenagers under 16 years old, parents must supervise the online activities of their minor children.
4.2. Activities of teenagers over 16 and under 18 years old must be assisted by parents or legal representatives.
5. AWARENESS AND AGREEMENT WITH THIS PRIVACY NOTICE
6.1. During your browsing on our platform and environments, we may collect personal data in the following ways:
6.1.1. Through your browsing and interactions
6.1.1.1. We collect Data that you voluntarily provide when using our services, filling in registration forms, user profile forms, promotional registrations, sweepstakes, contests, customer service requests, software and mobile application downloads, comments, pages and content you access, and other interactions on our website and environments;
6.1.2. Automatically collected data
6.1.2.1. We may collect some Data automatically, as described in the “Passive Data Collection” topic in this notice;
6.1.3. Data obtained from third parties
6.1.3.1. We collect personal data available in public databases, from social networks, and also from platforms containing data voluntarily provided by you. In addition, we may receive your personal data from partners that have legal legitimacy to share such data, always in accordance with this notice and applicable legislation.
7. WE WILL PROCESS YOUR DATA BASED ON THE FOLLOWING LEGAL GROUNDS, AS APPLICABLE:
7.1. Consent: When you actively agree to data processing for a specific purpose. This consent may be revoked at any time.
7.2. Legitimate interest: When we or partners have a legitimate interest in using your data, as provided by law, while respecting your fundamental rights and expectations.
7.3. Contract performance: When necessary to perform a contract or pre-contractual measures, such as when signing up for a service and we need to use your data to process your request and deliver the contracted product.
7.4. Compliance with legal or regulatory obligation: When necessary to comply with legal and regulatory obligations, such as responding to official requests from competent authorities.
7.5. Regular exercise of rights: When necessary for us to exercise our rights in administrative, judicial, and arbitration proceedings.
7.6. Credit protection: When necessary to prevent fraud and validate your identity, such as when subscribing to paid services.
8. CATEGORIES AND PURPOSES OF COLLECTED DATA
8.1. The collected Personal Data includes the following categories and is used for the purposes highlighted below:
Registration Data (online environment)
| What is collected? | What is it collected for? |
|---|---|
| Full name City, State and Country Company Name |
I. Identify and authenticate you; II. Fulfill obligations arising from making the Platform available to you; III. Improve your experience and promote activities related to use of the Platform; IV. Enable resume submission in Careers; V. Enable contact through the Contact channel; VI. Expand our relationship, inform you about updates, features, content, news, and other events we consider relevant to you; VII. Enable your access to and use of the Platform's features and functionalities; VIII. Ensure portability of registration Data to another Controller in the same line of business, if requested by you, in compliance with Art. 18 of the Brazilian General Data Protection Law; IX. Comply with legal obligations to maintain records established by the Brazilian Internet Civil Framework - Law 12.965/2014. |
Digital Identification Data
| What is collected? | What is it collected for? |
|---|---|
| IP address and logical port Origin |
I. Enable access to restricted areas of the Platform; |
| Date and time records of each action you perform Screens you accessed Session ID Cookies Username |
I. Comply with legal obligations to maintain records established by the Brazilian Internet Civil Framework - Law 12.965/2014; II. Platform security monitoring for your safety and ours. III. Provide technical and operational support and ensure service security and functionality. IV. Prevent and curb illegal, improper, fraudulent, or suspicious activities that may cause harm to you, us, or third parties. V. Develop, evaluate performance, test, and improve the Services, as well as new content and services. VI. Carry out research, analysis, and innovation activities related to performance and improvement of our Services, or those of our Partners. VII. Measure interactions and audience of the Services. |
9. DATA UPDATE AND ACCURACY
9.1. You are solely responsible for the accuracy, truthfulness, or lack thereof regarding the Data you provide and for keeping it updated. Please note that it is your responsibility to ensure accuracy and keep data up to date.
10. TECHNOLOGY WE USE
10.1. Location-based services
10.1.1. We may collect, use, and share (with our partners, service providers, and licensees) precise location Data, including real-time location of your fixed or mobile device.
10.2. Analytics tools
10.2.1. We use analytics tools, such as Microsoft Clarity software and other third-party technologies, to collect non-personal information in the form of various usage and behavior metrics when using our website or services (referred to as "Sites and/or Services" in this Notice). These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device identifiers and system of the device accessing the site and software, referring and exit URLs, site usage and behavior information, feature usage statistics, usage and purchase history, device identifiers, and other similar information.
10.2.2. Third-party analytics companies that collect information on our Sites and/or Services and other online products and/or services may combine the collected information with other independent information from related websites and/or online or mobile products and services, covering your activities across their network of websites, as well as online and/or mobile products and services. Many of these companies collect and use information according to their own privacy policies.
10.2.3. In addition to the use of technologies as described in this document, we may allow certain third-party companies to help us personalize ads we believe are of your interest, based on your use of our Sites and/or Services, and to collect and use data about such use. For more information on this practice, see the “Third-party advertising technologies” section below.
10.2.4. You can disable the DoubleClick cookie by visiting the Google ad settings page, or disable Google Analytics by visiting the Google Analytics opt-out page and/or other data collection tools opt-out pages.
10.2.4.1. Google provides additional information about its Marketing Privacy Guidelines and restrictions.
10.2.5. In some cases, our use of your personal information may result in automated decisions being made (including profiling). Automated decisions mean a decision about you is made automatically based on a computational determination (using software algorithms), without our human review. For example, we use automated decisions to provide targeted advertising on our Services that may be of interest to you. You may choose not to receive advertising.
11. WITH WHOM WE MAY SHARE YOUR DATA
11.1. We may share your data with third parties and partners, as necessary, to achieve the purposes described in this Privacy Notice. This sharing will follow market best practices in information security and will comply with applicable laws, including, but not limited to:
Automatically in case of corporate transactions, such as merger, acquisition, and incorporation;
With competent judicial, administrative, regulatory, or governmental authorities whenever there is a legal determination, request, requisition, or court order;
With business partners, such as companies that help us in resume analysis, recruitment, and selection of people, requiring these partners to adopt the necessary technical measures for information protection, as provided in item (Partner services) of this notice;
With other companies in our economic group.
12. HOW WE USE COOKIES
12.1. Cookies are small text files placed on your devices, which, once you use our website and environments, allow collection of certain information, including your data to meet the purposes of this Notice, recognize, track, and store your interactions and preferences during internet browsing.
12.2. The use of Cookies is common on any digital platform; therefore, cookies are collected by us to improve your experience, both in terms of performance and usability, since the provided content will be directed to your needs.
13. HOW THEY ARE STORED
13.1. Cookies allow the Platform to remember information when you access it, your preferred language, location, session recurrence, and other variables that we consider relevant to make this experience much more efficient.
13.2. Cookies may also be used to compile anonymous and aggregated statistics that allow us to understand how you use the Platform, as well as to improve its structure and content. We cannot personally identify you through this data.
13.3. Cookies perform several different functions, such as allowing you to navigate efficiently between pages, remembering your preferences and, in general, improving user experience. They can also help ensure that the ads you see online are more relevant to you and your interests.
14. COOKIE CATEGORIES WE USE
14.1. The following categories of Cookies may be used on the Platform:
14.1.1. Strictly necessary cookies: these are Cookies necessary for proper operation of the Services, as they allow you to browse our environments and use the services subject to this Privacy Notice.
14.1.2. Session cookies: temporary Cookies that remain on your device until you end browsing;
14.1.3. Persistent cookies: Cookies that remain on your device until deleted (how long a Cookie remains on the device depends on the specific Cookie's "lifetime" and browser settings used).
15. TYPES OF COOKIES USED
15.1. Performance Cookies: We collect cookies on our Sites and/or Services to capture information about page visits (for example, "performance cookies"). This information is anonymous and we use it only internally to provide the most effective content to our visitors. Cookie information is used to evaluate page popularity, analyze traffic patterns on our Sites and/or Services, and guide development of other improvements to our Sites and/or Services;
15.2. Targeting, performance, and functionality cookies: In our email programs, we employ some tracking methods (for example, "targeting, performance, and functionality cookies"). We track access through a tracking pixel in email - meaning we track who opens our email messages and when you open our email messages; and we track "clicks" through coded URLs - meaning we track whether you click links contained in our email messages. This information is used internally.
15.3. We use the following cookies during your browsing:
| Cookie | Validity | Description |
|---|---|---|
| _gid | 1 day | Google Analytics ID |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| lidc | 1 day | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website. |
| dcgtm_UA-* | 1 minute | Google Analytics sets this cookie to load the Google Analytics script tag. |
| _gat | 1 minute | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
| bcookie | 1 year | LinkedIn sets this cookie to track the use of embedded services. |
| _ga | 1 year 1 month | Google Analytics ID |
| ga* | 1 year 1 month | Google Analytics sets this cookie to store and count page views. |
| firstvisitat | 1 year 1 month | Tracks timestamp of first visit |
| gclau | 3 months | Google AdSense tracking ID |
| _gat | 52 seconds | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. |
| _Secure-ROLLOUTTOKEN | 6 months | |
| _GRECAPTCHA | 6 months | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| li_gc | 6 months | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
| li_gc | 6 months | Used to store guest consent to the use of cookies for non-essential purposes |
| VISITORINFO1LIVE | 6 months | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. |
| VISITORPRIVACYMETADATA | 6 months | This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions. |
| intercom-session-* | 7 days | Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites. |
| intercom-device-id-* | 9 months | Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites. |
| intercom-id-* | 9 months | Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites. |
| gclls | never | Google AdSense tracking ID |
| _grecaptcha | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| countoftabs | never | |
| intercom.intercom-state-* | never | Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites. |
| rc::a | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::f | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::b | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| YSC | Session | This cookie is set by YouTube to track views of embedded videos. |
16. COOKIE CONTROL AND DELETION
16.1. You can change settings to block the use of Cookies or alert you when a Cookie is being sent to your device. Please refer to your browser's instructions. If you use different devices to access the Platform (for example, computer, smartphone, tablet, etc.) you must ensure that each browser on each device is configured to match your cookie preferences.
16.2. Disabling the Cookies used may impact your experience on the Platform; for example, you may not be able to visit certain areas of one of our pages, or you may not receive personalized information when visiting a page.
16.3. So that you can simply and intuitively manage your Cookie preferences through your browser, you may use one of the links below:
- For more information about "Private Browsing" and Cookie management in Firefox, click here;
- For more information about "Incognito Browsing" and Cookie management in Chrome, click here;
- For more information about "Private Browsing" and Cookie management in Internet Explorer, click here;
- For more information about "Cookie Management" in Microsoft Edge, click here;
- For more information about "Private Browsing" and Cookie management in Safari, click here;
- For more information about "Private Browsing" and Cookie management in Opera, click here.
17. CARE YOU SHOULD TAKE TO PROTECT YOUR PERSONAL DATA
17.1. Password care
17.1.1. You are also responsible for the confidentiality of your Personal Data and must always be aware that sharing passwords and access data violates this notice and may compromise the security of your Data.
17.2. Care you should take
17.2.1. It is very important that you protect your Data against unauthorized access to your computer, account, or password, and always make sure to click "log out" when ending your browsing session on a shared computer. It is also very important that you know we will never send electronic messages requesting data confirmation or containing attachments that can be executed (extensions: .exe, .com, among others), or links for downloads.
18. HOW WE MAINTAIN THE SECURITY OF YOUR PERSONAL DATA
18.1. We adopt strict security controls to protect your data, following market best practices and technical and regulatory standards. Our measures include physical and logical asset protection, encrypted communications, access management, secure software development, and internal compliance policies and programs that ensure security throughout the lifecycle of our services. These controls are constantly reviewed to address new Internet threats. Although it is not possible to guarantee total inviolability of our services, we have teams prepared to detect and promptly respond to any event or incident that compromises the security of your data or our services.
18.2. Internally, collected Personal Data is accessed only by duly authorized professionals, respecting the principles of proportionality, necessity, and relevance to business objectives, in addition to the commitment to confidentiality and preservation of your privacy under this Notice.
19. EXTERNAL LINKS
19.1. When you use the Platform, you may be directed via link to other portals or environments, which may collect your information and have their own Data Processing Policy.
19.2. It is your responsibility to read the Privacy and Data Processing Policies of such portals or environments outside our Platform, and to accept or reject them. We are not responsible for third-party Privacy and Data Processing Policies, nor for the content of any websites, content, or services linked to environments other than the Platform.
20. PARTNER SERVICES
20.1. We have business partners that may occasionally offer services through features or websites that can be accessed from Our Environments. Data you provide to these partners will be their responsibility and subject to their own data collection and usage practices.
21. PROCESSING BY THIRD PARTIES UNDER OUR GUIDELINES
21.1. If third-party companies process any Personal Data under our guidelines, they will mandatorily comply with the conditions set forth herein and information security standards.
21.2. To optimize and improve communication, when we send you an email, we may receive a notification when it is opened, whenever this possibility is available. It is important that you pay attention, since emails are sent only from the following domains: @runrun.it.
22. HOW YOUR PERSONAL DATA AND ACTIVITY LOGS ARE STORED
22.1. Collected Personal Data and activity logs are stored in a secure and controlled environment for a minimum period according to the table below:
| Storage period | Legal basis |
|---|---|
| As long as the relationship lasts and there is no request for deletion or consent revocation | Art. 9, item II, of the Brazilian General Data Protection Law |
| 6 months for Digital Identification Data | Art. 15 of the Brazilian Internet Civil Framework |
22.2. Longer storage periods: For audit, security, fraud control, compliance with legal, judicial, or administrative obligations, and preservation of rights, we may keep your data record history for a longer period in cases established by law or regulation, or for preservation of rights.
22.3. Data Transfer: Collected Data may be stored on servers located in Brazil or in another country where we use storage services, and we commit to adopting necessary measures to ensure protection of this data.
22.4. Data may be stored in cloud computing resource environments or servers, which may require transfer and/or processing of this Data outside Brazil.
23. WHAT YOUR RIGHTS ARE AND HOW TO EXERCISE THEM
23.1. We follow guidelines established by the LGPD and commit to ensuring you can exercise your rights regarding your data through the Privacy Portal, namely:
- Receive clear and complete information about processing of your data, including data sharing situations.
- Request access to your data and/or confirmation that data processing exists.
- Request correction of inaccurate, incomplete, or outdated data.
- Request anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data, in specific circumstances.
- Request deletion of data processed with your prior consent.
- Request information about public and private entities with which we share your data.
- Request information about the possibility of not providing consent and consequences of refusal.
- Object to data processing based on one of the legal consent waiver hypotheses provided by law.
- Revoke consent at any time, when data is processed based on such authorization.
- Request review of automated decisions that may affect your interests.
23.2. If you withdraw consent for purposes essential to regular operation of the Platform, Platform functionalities may become unavailable to you.
23.3. Once the retention period and legal need end, Personal Data will be deleted using secure disposal methods, or used in anonymized form for statistical purposes.
23.4. For security purposes, additional identity validations may be performed so that your rights can be fulfilled, such as confirmation of information and submission of documents necessary for this purpose.
24. CHANGE OF CONTENT AND UPDATES
24.1. This Notice is subject to constant improvement and enhancement, and we reserve the right to modify it at any time, according to purpose or need, as well as for legal adequacy and compliance with law or regulation having equivalent legal force; it is your responsibility to check it whenever accessing the Platform. If updates to this document eventually require new consent collection, you will be notified through the contact channels you provide.
25. ANONYMIZED DATA
25.1. In addition to following the guidelines of this Privacy Notice, we also collect and process your data in anonymized form, meaning there is no personal identification associated. It is important to highlight that, according to the LGPD, anonymized data, since it cannot identify the data subject, falls outside the scope of application of this law.
26. HOW TO CONTACT US
26.1. If you have questions regarding this Notice, contact us by email at: protecaodedados@Softplan.com.br. To make requests regarding processing of your personal data, contact us through the Privacy Portal.
27. SOFTPLAN DATA PROTECTION OFFICERS:
27.1. Softplan's Personal Data Protection Officer is: Camila Baschirotto.
Date of last modification of the Privacy Notice: 05/05/2025